Craig Bowes was kind, courteous, and professional throughout the sale process. This is the 4th vehicle we purchased with him and he showed the same competence for each transaction.
Sherry H.,
Impressed with friendly, informative and professional
attention given.
I was impressed with the friendly, informative and professional attention given.
Alieta T.,
Craig Bowes was wonderful to work with. He spent a few hours with us and did not over-push us to purchase the car. If he had been pushy, we would not have purchased the car. He let us take our time to decide if we were ready to buy this vehicle (we did not intend to buy a car that day). Again, Craig was wonderful!
Melissa Susong,
Don Thompson and Ben Weir are excellent and valuable assets to Pearson and Ford Motor Company. I'd recommend this duo to anyone looking to purchase a new or pre-titled vehicle.
Larry Davis,
I would like to take a moment to thank both of you for your professionalism and friendliness with me during my car buying process. Ben, you and your staff continue to make our car buying experience such a pleasure and you guys rock!!
p.s. Donnie, just a suggestion.....maybe we can post a picture of Tom Brady on your website instead of Dallas Clark, ha!
March
(Sales)
Laurie Melis,
The service advisor, William Haygood, was very professional and neatly dressed. The area where I left my car was spotless. The service staff found my problem during a routine oil change. I appreciate their attention to detail.
March
(Service)
Fredrick Hohit,
Scott Krouse always is friendly and accumadating to my schedule.
March
(Service)
Neil Sullivan,
The best overall buying experience we have had with any vehicle.
February
(Sales)
Michael Kakos,
Darren Hendricks was nothing short of awesome. I will definitely do business in the future with him.
February
(Sales)
Nick Krcek,
Pearson Ford's staff was very professional and courteous!
February
(Sales)
Dave Kroeger,
I Wanted to let you know how pleased I have been with the customer service I have received from Donnie Thompson. He has gone above and beyond to make sure I received my new (used) car in top shape. He has stayed late, spent time working on the car himself, and come in on his day off...all after the sale!
Thanks for the great service and my compliments to Don!
Sincerely,
Julie Janeczek
January
(Sales Customer)
Julie Janeczek,
Donny worked hard to get exactly what I wanted. Any delays where beyond his control and he took care of them right away. i am very pleased. Nice website. That's why I made initial contact!
December
(Sales Customer)
Kimberly Arnold,
Don Thompson is very courteous and professional. he spent several hours searching for the truck I wanted and did a great job. I will buy more trucks from him. The gentleman Scott (Business Manager) was also really helpful and detailed.
December
(Sales Customer)
Practical Property Group,
Donny did an excellent job of making this a very professional and satisfactory experience.
December
(Sales Customer)
Josh Shenk,
Don Thompson was amazing! I can't say enough about his treatment of me and the friends who recommended Pearson. Don was laid back (no pressure) but completely courteous and professional. He explained everything thoroughly and talked to me about applicable rebates. I so appreciate that!
December
(Sales Customer)
Phyllis Magnuson,
I had an excellent experience at Pearson Ford! My salesman, Craig Bowes, was extremely helpful from the minute he approached me on the lot. The dealership didn't have what I was looking for on the lot, just as the 2 previous Ford dealers I had stopped at. However, he took the time to locate the vehicle I was looking for the same day and his follow-up was excellent. I have tried to buy Fords from another local dealer on the southside before with no success, but I will certainly use Pearson in the future! I am a business owner and buy many vehicles and will certainly give Pearson, and Craig, a chance to keep my business in the future. I traded a 2008 Dodge and am proud to be driving a vehicle from a truly AMERICAN company! Keep up the good work!
December
(Sales Customer)
Chad Warweg,
We were able to get our vehicle in quickly. Pearson Ford called a couple of hours later with an estimate, and fixed our vehicle that day!
December
(Sales Customer)
Jeremy Dawson,
Bill Haygood always does a great job helping us!
December
(Service Customer)
Tige Badillo,
I have to say, Don Thompson was the best sales person I have ever dealt with. I started with an Internet request and went through at least 100 vehicles. Don was very patient and never gave me the impression that he was frustrated. He was always prompt in his replies to my questions. Don was never pushy or demanding. He always treated me with respect!
December
(Sales Customer)
Robert Cadick,
Reggie was very polite, courteous and professional. Followed up on all questions and was attentive. Overall a very positive experience and will highly recommend.
December
(Sales Customer)
Yong Chae,
We always appreciate friendly service. Thank you very much!
November
(Service Customer)
John McGill,
Don Thompson did an incredible job helping me! I am extremely pleased with him.
November
(Sales Customer)
Justin Beers,
Mack was wonderful! The finance manager helped us get a rebate on the car we traded in for GAP and a warranty. We've already referred a friend who also bought an Escape!
November
(Sales Customer)
Ryan Ellis,
Pearson Ford has a very professional staff who wanted to make sure that I got the best deal for the money.
November
(Sales Customer)
Matthew Fishman,
Bill Sawyers is super!
November
(Sales Customer)
Norm Harris,
We had a good experience in the "Cash for Clunkers" program! Sales people were knowledgeable and helpful.
November
(Sales Customer)
Donald Frazer,
We are entirely satisfied with our purchase and with the sales experience at Pearson Ford. We have recommended both the vehicles and Pearson Ford to others.
November
(Sales Customer)
Lisa Cunning,
Pearson Ford did a great job. Their staff is very knowledgeable.
November
(Sales Customer)
Mary Bolk,
Pearson Ford is awesome. We love our Ford.
November
(Sales Customer)
Matthew Bowling,
Michael was very knowledgeable and at no time did I ever feel pressured. he got me the vehicle that suited my needs at the price that I wanted. He was very easy to get along with and I highly recommend him.
October
(Sales Customer)
Timothy Leavell,
My service advisor did an excellent job of taking care of my needs. He was exceptional.
October
(Service Customer)
John Kocur,
Thanks so much for your generous contribution to the New Hope Golf Outing! It was a great day and I enjoyed seeing Dale. I hope all is well with you and your family!
August
Jim,
At Pearson Ford, Bill Haygood is an excellent service advisor.
August
(Service Customer)
Robert Knox,
Donna Monday made every effort through her experience and knowledge, without being puchy or hard sell, to get us to buy a car from Pearson Ford. That is very important. She made every effort and contacted us back with she promised. She did everything she said she would and more.
August
(Sales Customer)
Marsha Schumacher,
We were delighted with Donna Monday, our salesperson. We have already recommended her to others and would buy from her again. We felt that we were treated very well.
August
(Sales Customer)
John Fuqua,
Very good experience. This was our fifth car/truck purcahsed from Pearson Ford. Mac has been our sales rep on each purchase and is outstanding. I thoroughly enjoy talking to him when I visit the dealership.
August
(Sales Customer)
Gregory Keinsley,
I have purchased five Ford vehicles from Pearson Ford. I have purchased 3 from Donna Monday.
August
(Sales Customer)
Denver Morrison,
A pleasant experience; at no time was I pressured to buy; I did ge tthree test drives and was offereed payment terms I was not aware of yet were very much to my advantage.
August
(Sales Customer)
Jan Spitael,
|
In 2003 we purchased a 2002 Taurus for our daughter. Just wanted you to know the service has been great. We have worked with Bill Haygood the last couple of years. We are sure the whole staff is excellent but Bill is our main contact and has been outstanding. He has some of the skills that we as consumers appreciate. When we call he either does remember who we are or makes us feel he does which is fine. Always very helpful. Our daughter was married last Saturday and on Thursday we called to see if service could check something on Friday. Got us right in, got the car back in short order and all was fine. He always thanks us for our business and always is polite and outgoing.
Just thought you would like to hear positive comments from an appreciative customer.
July 2009
(Service Customer) |
Ken & Mary Sonner,
Dear Sir,
I just wanted to drop you a quick note telling you my thoughts on how Don handled my wife and I. We had been to a few other dealerships before we came to you. No other dealers we went to seemed either eager or willing to put any time into our requests even though we had said we were looking for two vehicles. We had just an awful experience at Penske the other day and my wife suggested coming over to your place because she had seen a couple of cars that she was interested in. She had talked to Don on the phone while we were driving to your place and expressed our desires.
Immediately upon arrival Don met us, had the keys and carfax reports ready for us to look at. I'm the more easy going of the two of us but I will tell you that my wife isn't and she was immediately impressed. Of course, as is so often, the first few cars did not meet our financing requirements but that did not deter Don. He worked, it seemed, tirelessly to help us find what we needed and could afford.
Within a couple of days Don had found me a car in Ohio (Chevy HHR) and had it brought here. I loved it and it met our financing requirements and I was extremely happy. I had not gotten a vehicle since 1993 (Ford Taurus) and my car had finally burned out (at least I wasn't willing to put anymore money in it - ha ha). It had 221,000 miles on it so I had definitely gotten my money's worth out of it. But Don did not stop there.
Within a couple of days of me getting my car he found one for my wife (Ford Fusion). We came up last night and closed the deal and my wife was very happy which is a feat in itself (ha ha). For the first time in a few weeks my wife didn't have to get up at 5 am so that I could be to work by 6 am, I know that makes her happy.
Don's professionalism, courtesy, and simple caring to get us into our new vehicles has made both my wife and I customers of yours for I'm sure a long time to come. Unlike my wife I'm sure I will drive this car until I absolutely have to get another one (as long as it gets me to and from work and to my grandkids events I'm happy) but my wife on the other hand I'm sure will be back at your door step for another car within 3 to 5 years. Got to keep the wife happy.
There is no doubt because of the way Don handled us we will not only be repeat customers but we will also recommend your place to anyone who is looking for a new vehicle and wants to work with the best.
Thank you again for having such a fantastic employee.
July 2009
(Sales Customer)
Don Zehr,
Mac (our salesman) is great. He is one of the main reasons we returned to Pearson Ford to purchase another vehicle.
July 2009
(Sales Customer)
Donald Stogsdill,
I have loved Pearson Ford for 40 years. Excellent service.
July 2009
(Service Customer)
Thomas Woerner,
Great people at the dealeship! Great products you're building. Keep it up!
July 2009
(Sales Customer)
Mark Boessler,
Great team effort. Thanks a million!
July 2009
(Sales Customer)
Dewitt & Lane Holdings Inc. ,
Donna Monday made every effort through her experience and knowledge, without being pushy or hard sell, to get us to buy a car from Pearson Ford. That is very important. She made every effort and contacted us back when she promised. She did everything she said she would. And more!
July 2009
(Sales Customer)
Marsha Schumacher,
Loved Ben, the manager, he handled everything amazingly. He was very professional and thorough.
July 2009
(Sales Customer)
L. Smock,
My salesperson, Mack, was the best sales person in sales that I have interacted with in a long time. He was very professional and has followed up with me three times just to make sure everything is going well. He embraces his job!
July 2009
(Sales Customer)
Terri Scott,
My salesperson, Shawn Lester, was excellent!
June 2009
(Sales Customer)
Lauren Esping,
It was a pleasure to visit Pearson Ford. They are as professional at what they do as a doctor or lawyer at what they do. My daughter will be buying a new car over the next few months and that car will be a Ford, and we look forward to buying that car at Pearson Ford. Special thanks to Ben Weir, he truly makes buying a car at Pearson Ford fun!
June 2009
(Sales Customer)
Bruce Siebert,
Fast and relieable, thank you.
June 2009
(Service Customer)
W. Francis,
My salesman, Don Thompson, was about the best one I've met and worked with. For the first time ever, I feel like I got a great price adn didn't feel like I was getting "taken" at a dealership. I'll go back to Pearson Ford again!
March
(Sales)
Raymond Stanley,
They were friendly, professional and great to deal with. My husband was out of the country and I was nervous about going but they were great!
June 2009
(Service Customer)
W. Kleiner,
Staff always polite, cheerful, solid dealership, superior facilities. Been a customer for 40 years.
January 2009
(Sales & Service Customer)
Susanne Lafollette,
The Salesman, Bill Sawyers, was professional and excellent to work with.
January 2009
(Sales Customer)
Kenneth Hedge,
Don Thompson was very pleasant and helpful. He was fantastic with the delivery. He really worked with our schedules. Thank you!
January 2009
(Sales Customer)
Cheryl Swift,
Good experience, Craig Bowes is a great sales rep and I would recommend him to others!
February 2009
(Sales Customer)
Carolyn Conrad,
This is our 5th Explorer and we have seen continued improvement in the vehicles over time.
March 2009
(Sales & Service Customer)
William Burroughs,
Excellent experience and I love my new Ford Fusion. I had a SUV for 11 years and was worried I wouldn't like driving a car again, but FORD HAS DONE IT AGAIN.... we are very pleased and LOVE THE FORD FUSION!
March 2009
(Sales Customer)
David Piening,
Jay did an excellent job! We never bought a Ford in our lives but very impressed with the vehicle, service and people we encountered.
March 2009
(Sales Customer)
Tim Cordes,
It was awesome. I was incredibly nervous as a First Time Buyer but they completely took care of me and talked in terms that I understood.
March 2009
(Sales Customer)
Molly Giles,
I have always been very satisfied dealing with Scott Krouse and his ability to know my car.
March 2009
(Service Customer)
Nancy Smith,
